Contract of service
A contract of service defines the employer-employee relationship, including the terms and conditions of employment. The contract must include certain terms and essential clauses, such as hours of work and job scope.
What is a contract of service ?
A contract of service is an agreement in which:
- One person agrees to employ another as an employee
- The other person agrees to serve the employer as an employee
The agreement can be in writing, verbal, expressed or implied. It can be in the form of a letter of appointment or employment, or an apprenticeship agreement. However, to minimise disputes on the agreed terms and conditions, the contract should be in writing.
Key employment terms
From 1 April 2016, all employers must issue key employment terms (KETs) in writing to employees covered under the Employment Act.
Requirements
Employers must issue KETs in writing to all employees who:
- Enter into a contract of service on or after 1 April 2016.
- Are covered by the Employment Act.
- Are employed for 14 days or more. This refers to the length of contract, not the number of days of work.
When | Within 14 days from the start of employment. |
Format | · Soft or hard copy, including handwritten. · Common KETs, e.g. leave policy, medical benefits, can be provided in employee handbook or company intranet. |
Items to include
KETs must include the items below, unless the item is not applicable. For example, if the employee is a PME and overtime pay does not apply, the KETs issued do not need to include items 11 to 12.
Number | Item description |
---|---|
1 | Full name of employer. |
2 | Full name of employee. |
3 | Job title, main duties and responsibilities. |
4 | Start date of employment. |
5 | Duration of employment (if employee is on fixed-term contract). |
6 | Working arrangements, such as:
|
7 | Salary period. |
8 | Basic salary. For hourly, daily or piece-rated workers, employers should also indicate the basic rate of pay (e.g. $X per hour, day or piece). |
9 | Fixed allowances. |
10 | Fixed deductions. |
11 | Overtime payment period (if different from item 7 salary period). |
12 | Overtime rate of pay. |
13 | Other salary-related components, such as:
|
14 | Type of leave, such as:
|
15 | Other medical benefits, such as:
|
16 | Probation period. |
17 | Notice period. |
Download templates and other resources for employers
For help complying with these requirements, you can download the following templates:
You can also find more templates, tools, workshops and advisory services.
Starting a contract of service
The contract is in effect when the new recruit turns up for work on the appointed starting date.
If the recruit fails to turn up:
- The Employment Act does not apply, as the employer-employee relationship did not start
- The employer cannot claim notice pay or any compensation under the Act
- Any claims for compensation by the employer will have to be a civil claim through a lawyer
Confirmation depends on the terms in the contract, as it is not covered by the Employment Act.
Note: The length of an employee's service is calculated from the date on which the employee starts work, and not the date of confirmation.
Terminating a contract of service
Either the employer or the employee can terminate a contract of service.
Contract of service vs. contract for service
A contract of service is an agreement between an employer and an employee.
In a contract for service, an independent contractor, such as a self-employed person or vendor, is engaged for a fee to carry out an assignment or project.
This table summarises the main differences between the two:
Contract of service | Contract for service |
---|---|
Has an employer-employee relationship | Has a client-contractor type of relationship |
Employee does business for the employer | Contractor carries out business on their own account |
May be covered under the Employment Act (Find out who is covered) | Not covered by the Employment Act |
Includes terms of employment such as working hours, leave benefits, etc. | Statutory benefits do not apply |
Some of the factors to be considered in identifying a contract of employment include:
- Control
- Who decides on the recruitment and dismissal of employees?
- Who pays for employees' wages and in what ways?
- Who determines the production process, timing and method of production?
- Who is responsible for the provision of work?
- Ownership of factors of production
- Who provides the tools and equipment?
- Who provides the working place and materials?
- Is the business carried out on the person's own account or is it for the employer?
- Can the person share in profit or be liable to any risk of loss?
- How are earnings calculated and profits derived?
- Economic considerations
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